Jobs

Our Room Attendants play one of the most important roles in creating a wonderful experience for our guests. You help make each room feel fresh, clean, comfortable, and welcoming—just like home. If you take pride in your work, enjoy helping people, and love being part of a supportive team, this role is a great fit for you.

Room Attendants work closely with housekeeping leaders and other team members to make sure every guest walks into a room that is spotless, inviting, and ready for relaxation. Your attention to detail and positive attitude help set the tone for a great stay.

What You’ll Do

Create a Clean, Comfortable Guest Experience

- Clean and refresh guest rooms to brand and WHM standards, including bathrooms, beds, floors, and amenities.
- Restock linens, towels, and supplies so rooms are fully prepared for the next guest.
- Ensure each room looks neat, welcoming, and ready for a great guest experience.

Support a Smooth, Positive Housekeeping Operation

- Maintain cleanliness in hallways and housekeeping work areas.
- Communicate any room issues or maintenance needs so they can be resolved quickly.
- Follow safety guidelines and cleaning procedures to protect guests and team members.

Provide Friendly Guest Interaction

- Greet guests kindly if you encounter them while working.
- Assist with simple requests (like extra towels) in a warm, helpful manner.

Stay Organized & Efficient

- Manage your room list throughout the day and move smoothly from one task to the next.
- Keep your cart stocked, tidy, and ready to go.
- No matter what room you clean, your goal is simple:
- Make sure every guest feels welcome, comfortable, and cared for the moment they walk through the door.

Additional Certification Eligibility Requirements

Before a team member becomes eligible for certification-based increases:

- Successful completion of the 30-Day Meet the Bar Assessment (Right Person)
- Successful completion of the 60-Day GWC Assessment (Get It, Want It, Capacity to Do It / Right Seat)
- Certification eligibility will be paused until any deficiencies identified through these assessments are successfully addressed.

Qualifications – Room Attendant
A warm, positive attitude and a genuine desire to help create a great guest experience.

- Housekeeping or cleaning experience is helpful, but not required — we will train the right person.

- Reliable and dependable, with consistent attendance and reliable transportation.

- Strong attention to detail, ensuring rooms are thoroughly cleaned and items are perfectly in place.

- Ability to work independently, manage your room list, and stay motivated throughout the shift.

- Physically able to perform housekeeping tasks, including bending, lifting up to 25 lbs, standing for long periods, pushing carts, and reaching.

- Willingness to follow cleaning procedures, brand standards, and safety guidelines.

- Good communication skills, and a team mindset when working with supervisors and coworkers.

- Comfortable interacting with guests in a friendly and respectful manner when needed.

- Professional appearance and demeanor that reflects WHM’s values and hospitality standards.

- Legally authorized to work in the United States.

Wilson Hospitality

Reports To: Housekeeping Supervisor

Company Vision

We aim to change the world for the good, one team member and one guest at a time.

Corporate Mission

Above all else, our mission is to take care of people.

Core Values

Wilson Hospitality is guided by six Core Values:

Focus
Mission
Kindness
Clean-Clean
Excellent Attitude
Efficiency
These values define what we stand for and what we will not stand for.

Position Summary

The Room Attendant is responsible for delivering a clean, safe, comfortable, and Guest Ready room experience for every guest, every stay. The Room Attendant protects guest satisfaction, brand standards, guest safety, and hotel reputation through attention to detail, ownership, teamwork, and consistent execution.

This role serves as a steward of guest trust by ensuring every assigned room meets Wilson Hospitality and brand standards before being occupied by a guest.

This position executes through five core responsibilities while consistently meeting The Bar for Focus, Mission, Kindness, Clean-Clean, Efficiency, and Excellent Attitude.

The 5 Roles of the Room Attendant

1. Live the Vision, Mission, and Core Values

"Be a Culture Carrier"

Key Expectations

Demonstrate Focus, Mission, Kindness, Clean-Clean, Excellent Attitude, and Efficiency every day.
Represent Wilson Hospitality professionally.
Accept coaching and feedback.
Support team members and departmental goals.
Demonstrate consistent attendance and reliability.
The Bar Connection

Focus: Be where your feet are.

Mission: Take care of people.

Kindness: Help teammates succeed.

Excellent Attitude: Bring positive energy.

2. Deliver Quality Through Attention to Detail

"Make Every Room Guest Ready"

Key Expectations

Clean assigned guest rooms according to brand standards.
Remove soiled linen and replace linen and terry as required.
Thoroughly clean and sanitize bathrooms.
Dust, vacuum, and maintain all room furnishings and fixtures.
Ensure guest amenities and furniture are properly placed.
Inspect personal work before considering a room complete.
Report maintenance concerns immediately.
The Bar Connection

Focus: Details matter.

Clean-Clean: Like-new condition every time.

Mission: Guest is number one.

This section reflects the essential room-cleaning duties contained in the current job description.

3. Put Team First

"We Before Me"

Key Expectations

Assist teammates during high occupancy periods.
Support inspectors, laundry attendants, maintenance personnel, and Front Desk associates.
Communicate professionally and respectfully.
Help the department achieve room readiness goals.
Contribute to a drama-free work environment.
The Bar Connection

Kindness: Help others succeed.

Mission: Support both guests and teammates.

Excellent Attitude: Be solution focused.

This role aligns with the team-first expectations identified in the Room Attendant role profile.



4. Care for Guests by Creating Memorable Experiences

"Protect the Guest Experience"

Key Expectations

Anticipate guest needs whenever possible.
Take ownership of guest concerns and requests.
Protect guest belongings and privacy.
Create positive impressions through room presentation and service.
Understand that every room impacts guest satisfaction and loyalty.
The Bar Connection

Mission: Guest is number one.

Kindness: Care for every guest.

Focus: Details create experiences.

This role directly supports the guest care responsibilities identified in the Room Attendant Profile.

5. Protect Standards, Safety, and Sanitation

"Protect the Brand"

Key Expectations

Follow all housekeeping procedures.
Follow all OSHA, safety, and company standards.
Follow lost-and-found procedures.
Report suspicious activity immediately.
Handle cleaning chemicals and equipment safely.
Maintain compliance with brand cleanliness and sanitization standards.
Report maintenance issues and safety hazards immediately.
The Bar Connection

Clean-Clean: Take care of assets and equipment.

Efficiency: Follow proven systems.

Focus: Follow through.

This role aligns directly with both the Room Attendant Profile and the current job description requirements regarding guest property, suspicious activity, safety, and equipment responsibilities.

Core Responsibilities

Clean and service assigned guestrooms.
Deliver Guest Ready rooms that meet Wilson Hospitality and brand standards.
Protect guest belongings and hotel assets.
Report maintenance, safety, security, and cleanliness concerns.
Support housekeeping team operations.
Follow company procedures and cleanliness standards.
Maintain assigned housekeeping equipment and supplies.
Uphold Wilson Hospitality's mission, vision, and core values at all times.


Qualifications
Qualifications

Required

Reliable attendance and dependable transportation.
Ability to follow procedures and checklists.
Strong attention to detail.
Ability to work independently and as part of a team.
Ability to communicate professionally with guests and coworkers.
Legally authorized to work in the United States.
Preferred

Previous housekeeping experience.
Previous hotel experience.
Experience with Hilton, IHG, Marriott, Wyndham, or similar lodging brands.
Success Standards (The Scorecard)

A successful Room Attendant consistently demonstrates:

Rooms are cleaned correctly the first time.
Guest rooms consistently meet inspection standards.
Guest belongings are protected.
Maintenance and safety concerns are reported immediately.
Rooms are delivered on time and Guest Ready.
Positive teamwork and communication.
Alignment with Wilson Hospitality Core Values and The Bar.
Physical Requirements

Stand and walk for the majority of the shift.
Push and pull housekeeping carts.
Lift, carry, push, or pull up to 50 pounds.
Bend, stoop, kneel, and reach repeatedly throughout the shift.
Work in a fast-paced hotel environment.
Maintain performance throughout demanding occupancy periods.
Closing Expectation

You are not simply cleaning rooms—you are protecting the guest experience.

Every room you clean, every detail you notice, every guest belonging you protect, and every standard you uphold directly impacts our guests and our mission.

As a Room Attendant, you are one of the most important protectors of guest trust within the hotel. Your commitment to Clean-Clean excellence helps us fulfill our mission:

Above all else, to take care of people.

Department: Housekeeping
Reports To: Housekeeping Supervisor

About the Role
The Houseperson plays an essential role in keeping our hotel clean, organized, and welcoming for both guests and team members. You’ll support the housekeeping team by helping with linens, stocking supplies, maintaining public areas, and assisting with special cleaning projects.

This is a great position for someone who enjoys staying active, working behind the scenes, and helping create a clean and comfortable environment throughout the hotel.

What You’ll Do (Essential Tasks)

Support the Housekeeping Team

Collect used linens and trash from Room Attendants’ carts throughout the day.

Restock carts with fresh linens and supplies so the team can work smoothly and efficiently.

Help keep all storage rooms clean, organized, and regularly vacuumed.

Care for Hotel Public Areas

Keep sidewalks, stairways, walkways, and other outdoor areas clean and tidy.

Clean exterior doors, windows, and vents to maintain a polished appearance for guests.

Assist with carpet care using hotel-approved cleaning equipment. Assist With Special Projects
Support deep cleaning tasks such as mattress turning, seasonal cleaning, and other projects assigned by the Director of Housekeeping.

Set up meeting rooms by arranging tables, chairs, linens, and other items according to event requirements.

Safety Awareness

Stay alert for any safety hazards and report them promptly.

Follow proper guidelines to keep yourself, coworkers, and guests safe at all times.


Qualifications

A positive attitude and willingness to help wherever needed.

Reliable and dependable, with good attendance and transportation.

Comfortable staying active, including standing, walking, bending, and lifting up to 50 lbs.

Basic communication skills, including the ability to speak and understand English.

Ability to work independently and as part of a team.

Comfortable working in areas that may be warm, cold, or get a bit dirty at times.

No experience required — we will train you!

Legally authorized to work in the United States.

Core Responsibilities
Station Prep: Set up and stock assigned kitchen stations with all necessary supplies, ingredients, and equipment before service begins.
Recipe Execution: Prepare and cook menu items (appetizers, entrees, and desserts) according to the head chef's recipes, portion controls, and presentation standards.
Speed & Timing: Coordinate with the rest of the kitchen staff to ensure that all dishes for a table are completed simultaneously and served in a timely manner.
Quality Control: Monitor food freshness, check meat temperatures, and ensure every dish looks and tastes perfect before it leaves the pass.
Sanitation & Safety: Adhere to all health, nutrition, and sanitation regulations, including safe food-handling practices.
Station Breakdown: Complete end-of-shift cleaning, store leftovers at proper dates and temperatures, and prepare for the next service.
Key Skills & Qualifications
Experience: 1 - 3 years of proven experience in a fast-paced professional kitchen, hotel, or restaurant.
Culinary Knowledge: Solid understanding of various cooking methods (e.g., grilling, sautéing, frying), classic recipes, and proficient knife-handling skills.
Work Under Pressure: Ability to remain calm, multitask, and communicate effectively during busy rushes.
Physical Stamina: Capacity to stand, bend, and move for long shifts of 8 to 10 hours.
Lifting Requirement: Ability to regularly lift and carry up to 50 lbs.
Certifications: High school diploma or GED equivalent. (Culinary degree and ServSafe Food Handlers certification are preferred).
Starting pay $15.00 per hour, weekly pay, off on Sunday. Closed all major holidays.

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must have 11PM availability
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Job Description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must be available until 11 PM
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry XX-XX lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:


Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Must have a valid ID, reliable transportation, and flexible scheduling availability.
Service, clean, or supply restrooms.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
Gather and empty trash.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Description
This position assists in the operation and maintenance of water pumping stations, storage
facilities, and water treatment facilities under the direction of a certified operator.

Major Duties

• Assists in inspecting all water pumping and treatment systems for proper operations to
include water production wells and elevated storage tanks; monitors and maintains
required water pressure, storage levels, and treatment programs as required by ADEM.

• Assists certified operator in the collection of bacteriological water samples and special
monitoring samples as required.

• Assists certified operator in recording readings of charts, gauges, flow meters, level
indicators, and water well drawdown data; prepares related reports.

• Assists certified operator in repairing and maintaining mechanical and electrical
equipment pertaining to water pumping stations and storage tanks.

• Assists certified operator in making chemical rate adjustments based on system pressure
and water system demands.

• Assists certified operator in the delivery and maintenance of adequate supply of
chemicals at pumping stations used for disinfection and corrosion control.

• Assists certified operator in investigating water quality complaints and flushes as needed
to clear water of discoloration and by-products in the water system.

• Assists certified operator in the operation of variety of equipment.

• Performs related duties.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION
• Knowledge of water treatment and storage principles, operations, and equipment.

• Knowledge of computers and job-related software programs.

• Knowledge of the mechanical and electrical repair of pumps, motors, valve controls,
electrical control circuits, and other water systems.

• Knowledge of plumbing principals related to water treatment facilities and storage tanks.

• Knowledge of department and city policies and procedures and federal, state, and local
laws and regulations.

• Skill in the interpretation of plans, maps, and specifications.

• Skill in the operation and maintenance of mechanical and electronic equipment.

• Skill in planning, organization, and decision making.

• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Water General Manager assigns work in terms of general instructions. The Operator spot-
checks completed work for compliance with procedures, accuracy, and the nature and propriety

of the results.
GUIDELINES
Guidelines include ADEM and EPA regulations, the Risk Management Plan, MSDS guidelines,
AWWA standards, ADEM regulations governing the hauling of hazardous materials, and city
policies and procedures. These guidelines are generally clear and specific but may require some
interpretation in application.
COMPLEXITY/SCOPE OF WORK
• The work consists of related water system operations and maintenance duties. Working
at elevations and in confined spaces contributes to the complexity of the position.

• The purpose of this position is to assist in the operations and maintenance of water
wells, treatment facilities, storage facilities and pumping stations as a trainee under the
direction of a certified operator.

CONTACTS
• Contacts are typically with co-workers, other city personnel, vendors, and the public.

• Contacts are typically to give or exchange information, resolve problems, and provide
services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
• The work is typically performed while standing or walking. The employee frequently lifts
light and occasionally heavy objects, climbs elevated water storage tanks by ladder, uses
tools or equipment requiring a high degree of dexterity, distinguishes between shades of
color, and utilizes the sense of smell.

• The work is typically performed at water system facilities and outdoors, occasionally in
cold or inclement weather. The employee may be exposed to noise, machinery with
moving parts, contagious or infectious diseases, or irritating chemicals. Work requires
the use of protective devices such as masks, goggles, gloves, climbing safety equipment,
etc.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Minimum Qualifications

• Graduation from a standard senior high school or GED equivalent, as recognized by the
United States Department of Education (USDE) or Council on Higher Education
Accreditation (CHEA); and

• Six (6) months experience in the repair and maintenance of piping, motors, pumps, and
related equipment and controls used in water or wastewater treatment and collection
facilities or a related field.

NOTE: Graduation from an accredited* college or university with a degree in a relevant field
waives the six (6) months experience requirement.
• Accredited through an agency recognized by the U.S. Department of Education (USDE) or
the Council for Higher Education Accreditation (CHEA).

CONDITION OF EMPLOYMENT/PROMOTION/DEMOTION/TRANSFER:
Employees are required to complete/sign the Certification & Condition of
Employment/Promotion/Demotion/Transfer form(s). [See condition(s) for details.]

NECESSARY SPECIAL REQUIREMENTS

• A valid driver license and an acceptable driving record. (PBA09/10/01)

• Employees in this position are required to take the ADEM Water Grade IIl Operator test
(1st attempt) within nine (9) months of employment/promotion/demotion/transfer to
this position and further required to obtain/pass the ADEM Water Grade IlI Operator
certification within eighteen (18) months of employment/promotion/demotion/transfer
to this position. (See Condition for details.)

• In an emergency and/or standby situation, an employee in this position must be able to
report to his/her regular workstation in a maximum of 30 minutes from the time of
notification. (Sec. 2-30. (2) / PBA 1/9/95) This requirement must be met within six (6)
months of employment/promotion/ demotion/transfer. (See Condition for details.)

• An employee in this position must be available to be contacted via phone within 30 days
of employment/promotion/demotion/transfer, due to call out requirements.

• An applicant for this position is subject to various background investigations up to and
including a criminal, credit, past employment, and reference checks.

• Employees are required to submit to Drug and Alcohol testing in accordance with the
City of Dothan policy, which includes pre-employment and random tests for the duration
of employment in this position. (PBA 08/13/12).

• Must meet the Coker Water Authority employment physical standards, which include
drug/alcohol testing.
Application / Examination
Qualified applicants will be evaluated based on training and experience as documented on their
application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel
Department in writing on or before the closing date of this advertisement by emailing
[email protected].

An Equal Opportunity, Affirmative Action Employer

Coker Water Authority provides a diverse package of benefit programs:
• Vacation: 5 Vacation Days per calendar year
• Holidays: 9 Paid Holidays per calendar year
• Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama.
Rates vary based on coverage selected
• Retirement Plan: Administered through the Retirement Systems of Alabama
• Life Insurance: Optional
• Direct Deposit: Employees may elect to have their payroll check deposited directly into
their bank account

Note: All benefits are subject to eligibility requirements. Individuals are responsible for
any related fees or charges that may apply.

RESPONSIBILITIES:

- Thoroughly sanitize & clean all assigned guest rooms.
- Change all linens.
- Dust/vacuum rooms thoroughly.
- Maintain assigned equipment (carts, vacuums, bottles, clipboards, radios, fans, room keys, etc.).
- Have a positive attitude.
- Willing to complete public area cleaning as assigned.

Must be able to work following shift: 9am-End of Assignment.

Referral & New Hire Program- $150 for referring a friend for 60 plus days; $150 if New Hire stays 60 days/ $150 if New Hire stays after 6 months/ $300 if New Hire stays 1 year.

The Front Desk Associate represents the hotel to the guest throughout all stages of the guest’s stay. Customer service is the key to this position in the hospitality business and the manner used is important to both the customer and the team members. The associate must be able to perform all clerical and mechanical operations of receiving reservation information, recording it, and processing the forms and information so that rooms will be properly reserved and accurate records kept for forecasting purposes. Determines a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registrations cards and then assigns rooms accommodating special request whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains key logs and key storage ensuring accuracy. Must be sales-minded to ensure the highest level of room revenue. Knows the location and types of available rooms as well as the activities and services of the property.

Available to work ALL shifts: 7am-3pm, 3pm-11pm, & 11pm-7am

DUTIES AND RESPONSIBILITIES:
1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations.
3. Thoroughly understands and adheres to proper credit card, check cashing, and cash handling policies and procedures.
4. Understands room’s status and room status tracking.
5. Knows and explains room locations, types of rooms available and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and part-day rooms.
8. Possess a working knowledge of the reservation department, takes same day reservations and future reservations when necessary, and knows all cancellation procedures.
9. Creates room keys.
10. Knows how to use front office equipment.
11. Processes guest checkouts.
12. Posts and files all charges to guest, master, and city ledger accounts.
13. Answers all phone call and use proper telephone etiquette.
14. Uses proper mail, package, and message handling procedures.
15. Reads and initials the front desk communication log and bulletin board daily. Is aware of daily activities and meetings
taking place in the hotel.
16. Attends department meetings as scheduled.
17. Coordinates guestroom maintenance work with the engineering and maintenance division.
18. Reports any unusual occurrences or request to the manager.
19. Knows all safety and emergency procedures. Is aware of accident prevention policies.
20. Maintains the cleanliness and neatness of the front desk area.
21. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to another shift.
22. Responsible for cash handling and the amount of money in the front desk drawer.
23. Other duties as requested from the Supervisor or General Manger.

Position summary:
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:
1. Ensures Outstanding customer care at all times.

2. Maintains a friendly, cheerful and courteous demeanor at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

6. Supervises daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a high quality operation.

8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Acts as a liaison between Front Desk Employees and Management.

10. Allocates rooms to expected arrivals after checking the guests preferences and special requests.

11. Builds strong relationships and liaise with all other department's especially housekeeping, sales, etc.

12. Operates the Front Desk phone systems, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb),etc.

13. Cross checks all billing instructions are correctly updated and billing is correct for arrivals, departures, etc.

14. Holds monthly Front Desk Meetings to discuss issues and upcoming events and communicates openly and frequently with Front Desk employees.

15. Supervises the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.

16. Performs other duties as assigned, requested or deemed necessary by management.

17. Ensures Front Office Log is always updated and actioned upon.

18. Ensures safety by following guest check in and security procedures and reporting suspicious activity to management.

19. Completes scheduling week to week; submitting schedule to management for approval.

20. Assists all departments in servicing the guests during high volume periods.

21. Takes responsibility in the absence of the General Manager.

22. Acts as a role model, sharing your expertise and continually inspiring the front office team.

23. Still upholds and adheres to Front Desk Agent job description.

24. Has flexibility and availability to attend to all call-ins from Front Desk Employees.

25. Responsible for obtaining permission from General Manager for all requested time-off and ensuring all shifts are covered in his/ her absence.

PREREQUISITES:
Minimum 1 to 2 years work experience as Front Office Associate in a hotel setting. A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of Opera Operating Systems. Computer Knowledge and experience in MS office programs.

Pay based on experience: $11+/hr

Daily cleaning of rooms that include stayovers and checkouts.

Avenue Pub is looking to hire new team members to serve in our kitchen! No previous kitchen experience is required.

RESPONSIBILITIES:
- Prepping food
- Cooking items/products to order
- Cleaning and sanitizing
- Chopping vegetables, making sauces
- Recipe development
- Kitchen set-up and break down

REQUIREMENTS:
- Dependability
- Physical stamina
- Team player
- Customer service skills
- Positive attitude

JOB SUMMARY:
The General Manager is responsible for ensuring that the daily operations of the restaurant are accomplished and holding employees accountable. This includes hiring, training, and delegating tasks to employees. This job also includes overseeing the ordering and inventory of food and supplies, monitoring food and labor costs, and ensuring that guests leave our restaurants satisfied. The General Manager reports directly to the restaurant owner. Salary for this position begins at $40,000/yr.

RESPONSIBILITIES AND DUTIES:
- Hire and train employees
- Firing employees if they do not fulfill the expectations of their job
- Conduct performance evaluations of employees
- Hold employees accountable to the policies and procedures of the restaurant
- Appraise employee performance and provide feedback accordingly
- Prepare and track employee schedules
- Responsible for carrying out the values and mission of our restaurant group
- Hold employees to a professional standard
- Delegate tasks to employees and make sure they are completed effectively and efficiently
- Ability to identify employee strengths and weaknesses
- Engage in constant communication with all employees

QUALIFICATIONS:
- College degree is not a requirement; however it is preferred. A combination of industry experience and education will be considered as a viable alternative to a college degree.
- Extensive experience in the restaurant industry is mandatory
- Excellent communication skills
- Ability to work long hours (50-60 hours a week)
- Excellent customer service skills
- Proficiency in employee management
- Experience managing inventory and costs

SKILLS:
- Ability to take initiative
- Outgoing leader
- Problem solving ability, both in person, and in situations where you may be called on for advice or to resolve a situation
- Planning and organizing
- Communication
- Flexibility and adaptability
- Willing to get dirty
- There may be instances where leaks or repairs must be made and you will be expected to fix them
- Conflict management
- Ability to coordinate multiple tasks
- Constantly willing to learn
- Be receptive to constructive criticism, and modify actions accordingly
- Ability to hold people accountable to a set standard

Central Mesa is looking to hire new team members to serve in our kitchen! No previous kitchen experience is required.

RESPONSIBILITIES:
- Prepping food
- Cooking items/products to order
- Cleaning and sanitizing
- Chopping vegetables, making sauces
- Recipe development
- Kitchen set-up and break down

REQUIREMENTS:
- Dependability
- Physical stamina
- Team player
- Customer service skills
- Positive attitude

Our Team Members are trained throughout the location on multiple different responsibilities. We focus on training and equipping our employees with the ability and knowledge of how best to perform their duties. We have several positions available in the store right now and, once trained, hours are abundant. The basic requirements of this position are showing up when you are scheduled and being friendly, helpful, and pleasant with the customers and co-workers.
Responsibilities:
• Show up to work on time, in the proper uniform, ready to work every time you are scheduled
• Have an ability to learn the job a little bit better every day
• Bring a "can-do" attitude to work every single day
• Have an ability to push aside personal issues and represent Taco Casa in a friendly manner to customers and co-workers
• Must be able to communicate effectively with management in a timely manner regarding scheduling issues, and customer service problems
• Be able to clean and maintain an organized workspace
• Demonstrate ability to always work as a team to accomplish store goals and standards
• Be able to learn new things as the job requires

Wage: On average, restaurant servers can make over $25.00/hr including tips

Restaurant Server
Competitive + Benefits

Embassy Suites Tuscaloosa, Tuscaloosa 35401

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 18 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

BENEFITS PACKAGE
Competitive Salary
Team Member Hotel Discount Program
Uniforms Provided
One meal provided per shift
Benefits " Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
401K after six (6) months of employment with employer matching
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
YOU
You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

THE ROLE
As a ‘Restaurant Server’ you will be on the front line, delivering on our mission!

You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

WHAT’S IN A DAY’S WORK?
Customer service
Working as part of a great team
Service of food & drinks
Maximizing opportunities to sell
Maintaining high standards of Health & Safety / Food Safety
Available to work when the customer needs you
Embassy Suites Tuscaloosa Alabama Downtown is situated at the corner of Greensboro and University Boulevard, adjacent to the Tuscaloosa Amphitheater. The hotel is several blocks from the U.S. Courthouse and City Hall and one mile from the University of Alabama. Business guests at this Downtown Tuscaloosa hotel will appreciate our proximity to many Fortune 500 companies and the Mercedes-Benz U.S. International Plant.

Feel at home in a spacious suite with complimentary Wi-Fi, a separate sitting area, an HDTV, a refrigerator and a microwave. Wake each morning to a free made-to-order breakfast and unwind with snacks and drinks at our complimentary Evening Reception. On our Premium Suite floors, we offer assorted beverages and snacks, a Keurig® coffeemaker and upgraded Wi-Fi capability.

Stay productive at this modern hotel in Tuscaloosa, AL in the 24-hour Embassy BusinessLink™ Business Center. Plan an event for up to 600 people with 7,000 sq. ft. of flexible meeting space, including an executive boardroom and divisible ballroom. Our creative catering services, dedicated staff and contemporary A/V technology will ensure the success of your meeting or event.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company

NO EARLY MORNINGS OR LATE NIGHTS
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Shift Lead/Assistant Manager Position:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Familiar experiences with a variety of the food service concepts, practices, and procedures
-An expressed interest in growing the business
-Good judgment and decision-making
-Great customer service skills
-Proactive
-A good trainer and motivator of staff
-Experience leading, coaching and directing others
-Detail minded
-Organized
-Capacity to enforce company policies
-Good communicator
-Handles conflict well
-Completes daily reports and accounting accurately and on time
-Makes bank deposits
-Orders supplies/inventory
-Creates employee schedules and manages labor
-Handles customer concerns
-Oversees kitchen functions
-Backs up all personnel as needed
-Oversees interior and exterior cleanliness of facility and ensures that facility is ready for operations the next day

NO EARLY MORNINGS OR LATE NIGHTS:
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Back of House Positions:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Familiarity with a variety of food prep & cooking skills including knife skills
-Ensure that all menu items are prepared to meet our high-quality standards
-Maintain sufficient inventory of prepped ingredients to fill customer demands
-Prep and complete orders before going out to customers
-Follow recipes to prepare and create our signature sauces as needed
-Demonstrate and practice food safety standards
-Maintain high cleanliness standards
-Complete regular cleaning tasks
-Wash and cleans dishes when necessary
-Ability to multitask and prioritize work
-Set team members up for success by performing delegated side work duties
-Communicate well with other team members
-Lead/direct others

NO EARLY MORNINGS OR LATE NIGHTS
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Front of House Positions:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Cash handling and basic math skills a must
-Customer service orientated
-Must take direction well
-Assembles customer orders to ensure quality and correctness
-Maintains high cleanliness standards
-Sets team members up for success by performing delegated side work duties
-Creates relationships with customers by delivering stellar customer service
-Handles customer concerns that do not require a manager
-Exceptional communication skills
-Outgoing personality
-Proactively ensures an amazing Customer Experience